Hebrew Union College

How to add a delegate in Teams, who will receive your calls.

Connect to Microsoft Teams PowerShell module

• Connect-MicrosoftTeams
  • https://learn.microsoft.com/en-us/microsoftteams/teams-powershell-overview (documentation)

Example below using twilliams as user and mvillegas as delegate.

Enable a delegate for a Teams account

• New-CsUserCallingDelegate -Identity twilliams@huc.edu -Delegate mvillegas@huc.edu -ReceiveCalls $true

Parameters of CsUserCallingDelegate:

• MakeCalls - Specifies whether delegate is allowed to make calls on behalf of the specified user.
• ReceiveCalls - Specifies whether delegate is allowed to receive calls on behalf of the specified user.
• ManageSettings - Specifies whether delegate is allowed to change the delegate and calling settings for the specified user.

Additional configuration is needed.  Do you want your initial user to receive incoming calls, or do you want ALL calls to immediately forward to delegates?

• Immediately forward to delegate(s):
  • Set-CsUserCallingSettings -Identity twilliams@huc.edu -IsForwardingEnabled $true -ForwardingTargetType MyDelegates -ForwardingType Immediate
• Simultaneously ring initial user and delegates
  • Set-CsUserCallingSettings -Identity twilliams@huc.edu -IsForwardingEnabled $true -ForwardingTargetType MyDelegates -ForwardingType Simultaneous