HUC uses KnowBe4 for cybersecurity awareness training and phishing education. Employees and students who are assigned training will receive notifications directly from KnowBe4 and can access their training portal at any time.

Option 1: Access Through a Training Email

  1. Open the training assignment email from KnowBe4.
  2. Click the Start Training button or training link.
  3. Sign in if prompted.
  4. Complete the assigned training modules.
  5. Exit the course after completion so progress is recorded.

Option 2: Access the KnowBe4 Training Portal Directly

  1. Open a web browser.
  2. Navigate to https://training.knowbe4.com/app/login
  3. Sign in using your HUC email address if prompted.
  4. Select Training from the main menu.
  5. Review your assigned training.
  6. Click Start or Resume to continue an assigned course.

View Assigned Training

Within KnowBe4 you can:

  • View current training assignments
  • Resume incomplete courses
  • Review deadlines
  • View completed training
  • Download certificates when available

Troubleshooting

I never received a training email

Check:

  • Junk or spam folders
  • Focused and Other inbox folders
  • Deleted Items folder

If you still cannot locate the assignment, contact the HUC Help Desk.

The training will not open

Try:

  • Using Microsoft Edge or Google Chrome
  • Closing and reopening the browser
  • Disabling pop-up blockers for the training site
  • Signing out and back in