Canvas provides built-in support resources directly from within Canvas.

Canvas 24/7 Support

Students and faculty can access Canvas support directly from the Canvas Help menu.


  1. Log into Canvas.
  2. Select Help from the left navigation menu.
  3. Choose the appropriate support option.


Available options may include:


  • Chat with Canvas Support
  • Report a Problem
  • Canvas Guides
  • Instructor Guides
  • Student Guides


Support options may vary depending on your role and HUC's Canvas configuration.


Before Contacting HUC IT
Canvas Support can often assist with:


  • Navigation questions
  • Assignment submissions
  • Quiz tools
  • Discussions
  • Course settings
  • Canvas features
  • Mobile app questions


Contact HUC IT for:


  • Login problems
  • Missing courses
  • Enrollment issues
  • Faculty access requests
  • SIS integration issues
  • HUC account problems