Problem: What should I do if my computer does not work?

Solution:If your computer does not work, try the following solutions one by one to troubleshoot and fix the issue:

  1. Wait several seconds to see if your computer responds properly later.

  2. Terminate tasks that are not responding.

    • Restart in Windows

      1. Press Ctrl+Alt+Delete at the same time.

      2. Click power icon power icon, then select Restart.

    • Shut down and turn on the computer again

      1. Shut down your computer by pressing the power button for 10 seconds until the screen turns off.

      2. Wait about 1 minute. Then, press the power button to turn on your computer again.