Logging Into support portal

Logging in for assistance

Starting a ticket for IT support
To better serve our community across several time zones and cities, we are using a Help Desk ticket tracking service.  It is a 3rd party service not tie...
Thu, Sep 10, 2020 at 1:13 PM
Why do I have to login?
You do not have to login to start a ticket.  However if you want to see updates on your ticket or access FAQ articles we have to authenticate you.  You...
Thu, Sep 10, 2020 at 12:10 PM
Service Level Agreements - SLA - During Office Hours
We work hard to get back to you and solve your problems based on the level of assistant required.  If you need classroom assistance - please schedule it...
Fri, Aug 18, 2023 at 9:08 PM
Data Storage Outage
We have some services that are not available until we can recover from a data storage failure a week ago.  The IT team has been working every day to fin...
Mon, Oct 21, 2024 at 2:18 PM
portal.huc.edu is back up
We have applied a temporary patch to get us back up to our Single Sign On to library services  Https://portal.huc.edu  We are still testing but thin...
Fri, Oct 25, 2024 at 7:01 PM